To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.
** Mask cannot be returned.
In order to be able to make a return, you must have a copy of your receipt or proof of purchase.
REFUNDS (IF APPLICABLE)
Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. We will also notify you of our decision to approve or reject your refund request.
If your request is approved, then your refund will be processed, it will be automatically be applied to your credit card or original method of payment, within 10 business days.
UNRECEIVED REFUNDS (IF APPLICABLE)
If you haven’t received your refund yet, please check your bank account first.
Then contact your credit card company, as there may be a delay before your refund is officially posted.
Then contact your bank. There is often a processing time required before a refund is posted.
If after completing all of these steps you still have not received your refund, please contact us.